Returns & Exchanges

NOTE: NO EXCHANGE OR REFUND ON CLEARANCE OFFERS. NO RETURNS ON CLEARANCE OR SALE ITEMS.

Please note all items being returned must be in original condition, unworn, swing tags attached, hygiene label intact and returned within 30 DAYS of purchase with the TOGS return and exchanges form which comes within your order or alternatively can be downloaded here:  Download Returns Form

HOW TO RETURN/EXCHANGE FOR FREE VIA AUS POST

Please contact TOGS directly at [email protected] if you wish to return or exchange items and we will be in contact with you as soon as possible. We apologise for any inconvenience this may cause.

Note: Refunds will only be refunded back to the original payment source.

TOGS happily cover the cost of delivering your new product if you have requested an exchange in the first instance. Any subsequent exchanges will incur delivery charges.

FAULTY ITEMS

If you believe your goods to be faulty or not as described, please contact TOGS directly at [email protected]

TOGS RETAIL STORE PURCHASES 

If you have made a purchase in a TOGS Retail Store all exchanges/refunds need to be done in a TOGS retail store and cannot be done via the above process. If you cannot return to a TOGS retail store please email [email protected]